FAQ - General


Ticketing & Admission

You may purchase tickets to the attractions from the Gardens by the Bay website, Ticketing Counters at The Canopy or the Gardens by the Bay Mobile App (available in Google Play and App Store), which also includes a suite of features that will provide you with a more seamless experience at the Gardens.

For Supertree Observatory, limited tickets can be purchased from a self-service Ticketing kiosk at the attraction entrance.

Admission Prices

Attractions

Non-Resident

Singapore Resident

Adult

Child
(3 - 12 yrs old)

Adult

Senior
(60 yrs old and above)

Child
(3 - 12 yrs old)

Flower Dome & Cloud Forest $32 $18 $20 $15 $12

Flower Dome

-

-

$12

$8

$8

OCBC Skyway

$14

$10

$10

$7

$7

Supertree Observatory

$14

$10

$10

$6

$6

Floral Fantasy

$20

$12

$12

$8

$8

Check out our Promotions to enjoy special deals and offers.

If for some reason you are unable to visit during the selected day, please kindly contact us for further assistance.

General Enquiry Hotline
Tel: +65 6420 6848
9.00am to 9.00pm daily
Email: feedback@gardensbythebay.com.sg

*Admission to OCBC Skyway is subject to weather conditions such as rain or lightning risks. For affected visits, visitors will be ushered to our latest attraction – Supertree Observatory. 

Smart Tracking works by using GPS location data and Bluetooth to effectively locate you only within Gardens by the Bay. Visitors are encouraged to download the Gardens by the Bay Mobile App and activate the Smart Tracking function. An advantage of using Smart Tracking is that it helps to map the crowd situation in various parts of the Gardens. As more visitors activate this function, visitors will be able to find out the crowd situation in the enclosed attractions and selected outdoor areas of the Gardens while using the app, thereby enabling visitors to better plan their itineraries at the Gardens.

You may wish to read our privacy policy here to better understand how Gardens by the Bay manages and uses the data that has been collected.

Booking of time slot is no longer required for those who have already purchased their tickets. Please present the original ticket to our admission staff to gain entry to the attraction.

Redemption of a physical ticket is required to gain entry to the attraction. Tickets can be redeemed at the Ticketing Counters at The Canopy. The Centre is open daily from 9.00am to 9.00pm.

For beneficiaries of Gift of Gardens, each beneficiary is entitled to 1 complimentary ticket. For accompanying caregivers, they can purchase tickets here or the Gardens by the Bay Mobile App, which can be downloaded from Google Play and App Store.

For Corporate Membership Cardholders, please present your corporate membership card (or corporate letter) and employee pass at the attractions' entrance, for complimentary admission to our Flower Dome, Cloud Forest and OCBC Skyway. 

All ASA card holders can simply present the ASA card at the Ticketing Counters at The Canopy to redeem for the complimentary tickets to Cloud Forest as well as purchase discounted tickets. 



Gardens by the Bay Mobile App

The Gardens by the Bay Mobile App is designed to enable visitors to enjoy a contactless and safe visit to the Flower dome when they visit. Apart from the Smart Tracing feature that enhances the safety of visitors, the app will allow visitors to buy and scan their tickets to Flower Dome and get real-time updates on crowd levels in the Gardens. A suite of other features tailored for our Friends of the Gardens (FOG) members and general visitors will be progressively introduced to enhance the enjoyment of your visits.

Features
Filter Selfie
Game - Go Supertree Go!
Garden Stories
Purchase FOG membership (only available via GB Mobile App)
Pre-booking and purchase timed attraction tickets
Purchase Shuttle Service tickets
Plant Identification
Crowd information at selected attractions

FOG members can also access the following additional features in the app:

Features
Update vehicle IU numbers
(processing time: three working days)
Scan e-Card to access Flower Dome
Parking redemption using IU numbers
(if members have already furnished IU numbers)

* Information stated is correct at time of publication and is subject to change without prior notice.

 





Wedding solemnisation / reception at Gardens by the Bay

Flower Field Hall, Waterview Room, Silver Leaf, Supertree Observatory, Ficus Room, Moongate Lawn, Waterfront Plaza, Floral Fantasy and The Meadow are venue spaces suitable for wedding events. Click here to find out more about the venue spaces.