Reopening the Gardens: New Visiting Guidelines

Updated as of 28 Jun 2020

We are thrilled to welcome you back to Flower Dome!  The beauty of nature contained within Flower Dome will offer people rare respite, and we’re doing our best to ensure people can enjoy the beautiful flowers with peace of mind.  

Just as we have done with the outdoor gardens, we have put in place safety measures  to make our indoor gardens a place of wellness during this period, and will be reopening our attractions and amenities progressively, beginning with Flower Dome.

Please respect the new visiting guidelines we have put in place in accordance with government regulations. You may read them in details below. It takes all of us to stay #SGUnited.  

Flower Dome will open first to our Friends of the Gardens members on 1 Jul, and we look forward to welcoming the rest of the public from 11 Jul onwards.


Before Your Visit

Know our operating hours

  • 1. Attractions

    From 1 Jul, Flower Dome will be open to Friends of the Gardens members only, while Far East Organization Children’s Garden will be open to all visitors.

     

    From 11 Jul, Flower Dome will be open to the public as well, while the rest of our attractions will remain closed until further notice.

  • Attraction Status Operating Hours
    Flower Dome

    From 1 – 10 Jul – Open to Friends of the Gardens members only

     

    From 11 Jul – Open to the public and Friends of the Gardens members

    9.00am - 8.00pm
    Far East Organization Children's Garden Open to the public and Friends of the Gardens members 9.00am - 8.00pm
    Outdoor Gardens Open to the public and Friends of the Gardens members 5.00am - 2.00am
    Cloud Forest Closed until further notice  
    Supertree Observatory Closed until further notice  
    Floral Fantasy Closed until further notice  
    OCBC Skyway Closed until further notice  

     

  • 2. Food & Beverage Outlets, Services and Amenities

    The following list of Food & Beverage outlets, Services and Amenities will be open and available for visitors:

  • Service / Amenity / F&B Establishment Reopening / Available Date Operating Hours
    Car Parks:
    • Main Entrance (basement)
    • The Meadow
    • Satay by the Bay
    • Bayfront Plaza
    • Bay East

    Open

    5.00am - 2.00am
    Pollen Open Open from Wednesdays to Sundays only
    Lunch: 12.00pm - 2.30pm
    Dinner: 6.00pm - 10.30pm
    Majestic Bay Open Lunch: 11.30am - 3.00pm
    Dinner: 5.30pm - 8.00pm
    McDonald's Open 11.00am to 8.00pm
    Cafe Crema Open 8.30am to 6.30pm
    Bakerzin Open 11.00am to 7.00pm
    Satay by the Bay Open with selected stalls:
    - Marina Live Seafood
    - Makan by the Bay (Halal, closed on Mondays)
    - Thai Cuisine
    - Huat Huat chicken wings
    - GeyLang Lor 29 Hokkien Mee
    - 26 @ Marina Live Seafood (Steam boat)
    - Satay stalls
    - Drink stall
    10.30am - 10.00pm
    Fennel Cafe Open from 11 Jul Open from Wednesdays to Sundays only
    10.00am to 8.00pm
    Closed on Mondays and Tuesdays
    Supertree Food Hall

    Open with selected stalls from 11 Jul:
    - Texas Chicken (Halal)
    - Chutney Mary
    - Pho Street
    - Hill Street Coffee Shop
    - Cafe Coco

    11.00am - 7.00pm
    Shuttle Service Open to Friends of the Gardens members from 1 - 10 Jul 9.00am - 8.00pm
    Arrival Gift Shop Open 9.00am - 8.00pm
    Wheelchair and stroller rental Open
    (Available at Arrival Gift Shop)
    9.00am - 7.00pm

     

    The rest of our Gift Shops, F&B establishments, Information Counters, Visitor Service Centre, Ticketing Counters, other services & amenities that are not indicated above, will remain closed until further notice.

Download the official
Gardens by the Bay mobile app

  • Download the new Gardens by the Bay Mobile App to enjoy a safe, contactless experience when you visit Flower Dome. The new app will allow visitors to buy and scan their tickets to Flower Dome, perform SafeEntry check-in and check-out, and get real-time updates on crowd levels in the Gardens.

     

    More smart features in the app will be rolled out progressively, with the objective to be all-in-one app for frequent visitors to Gardens by the Bay. These include:

    • Wayfinding within the Gardens
    • Booking and payment for shuttle service from Bayfront Plaza to Cooled Conservatories
    • Contactless payment at Gardens by the Bay’s retail shops
    • Plant identification
    • Smart tracking
    • Providing feedback on the visitor experience

     

    To download the app, click here.

Book your tickets &
entry time slots online

  • To ensure safe distancing and to better regulate the crowd inside Flower Dome, we have established entry time slots for all visitors.

     

    From 29 Jun, Friends of the Gardens members can pre-book a time slot to visit Flower Dome only through the Gardens by the Bay Mobile App.

     

    From 7 Jul, the public can purchase their timed-entry tickets either through the Gardens by the Bay Mobile App or the Online Ticketing Portal.

     

    Please note that our onsite Ticketing Counters at Gardens by the Bay will not be open during this period.

For more information and visiting guidelines for Friends of the Gardens members, click here.


Upon Your Arrival

Entry Requirements

    • Visitors are strongly advised to arrive on time and to visit Flower Dome within their selected time slot, as entry may not be allowed if the subsequent entry time has reached its quota.
    • Check-in via SafeEntry. Visitors can scan the SafeEntry QR Code at the attraction entrance or activate it via the Gardens by the Bay Mobile App.
    • Prepare your booking. Have your timed tickets ready for scanning in the Gardens by the Bay app for entry. For members, you may scan your membership e-Card in the Gardens by the Bay Mobile App at the attraction entrance for entry.
    • Some of our F&B outlets will not be operating at the usual hours. Please click here for the latest updates on the operating hours of our F&B outlets.


During Your Visit

Practice Good Hygiene and Safe Distancing

  • We request that all visitors adhere to the government guidelines relating to safe distancing, personal hygiene and monitoring symptoms when unwell.

    • Group size should not exceed 5 persons.
    • Stay at least 1m away from other groups.
    • Please wear a mask at all times, except when eating and drinking.
    • Masks may also be removed when performing strenuous activity such as jogging, cycling. Other light exercises like playing ball or dog walking etc are not considered strenuous activities.
    • Keep the Gardens clean during the entire duration of your visit.
    • Re-entry to the Flower Dome is not permitted once you have left Flower Dome.

How we're keeping you safe

  • The safety of our visitors remains our top priority. During this period, the number of visitors entering Flower Dome at any given time will be reduced by 75 per cent. In addition, here are other precautionary measures we put in place to ensure visiting is safe for everyone.

     

    These measures include the following:

    • Temperature screening
    • Safe distancing of 1m and floor markers to guide people in complying
    • Automatic entry and exit doors
    • One-directional flow of visitors in Flower Dome
    • Self-disinfecting coating on commonly touched surfaces like lift buttons and escalator railings
    • Sanitisation of public amenities like toilets every hour
    • Hand sanitisers available at all entrances, exits and high contact areas
    • Equipping the air-chilling system in Flower Dome with high performance germicidal Ultra Violet (C) emitters similar to those used in healthcare institutions to improve air quality


  • The preventive measures implemented to ensure the safety and wellbeing of our visitors have been validated by a government-appointed agency, and Gardens by the Bay has been awarded the SG Clean Quality Mark by the Singapore Government.

    For more information, visit http://sgclean.gov.sg.

CONTACT US